"I have used ALPHERA for over 2 years now and that's because I requested it with my second car for them. Exceptional customer service, always keeping me updated and with the statements being sent to me."

"For the 4 years I used ALPHERA I had no issues whatsoever. Communication was always very clear. I never had any trouble contacting the service if/when needed."

"Requested quotes for refinancing but never sent. Customer Service operator was very dismissive on the phone when I chased up."

"The response to my application was unbelievably quick. They also dealt with the issues during processing very swiftly. So overall they provided excellent service. Other major institutions should follow their lead. Great work!"

"From application stage to the loan execution and finally end of loan everything as either described verbally or in easy to understand documentation. No surprises."

"Never had an issue just the APR is quite high"

"So far I was told to register and that's it. The act of registration does nothing. I cannot access my account I need to add my financial agreement. Should this not be the point of registering so that I can access and see my agreement?"

"Very quick, efficient service with support provided every step of the process."