Your questions answered
At your service
At ALPHERA Financial Services, giving you all the support and information you need is our top priority. And we set ourselves that highest possible standards of customer service. So in this section, you’ll find details on any questions and queries you might have on your existing motor finance agreement.
If you can’t find the answer to your question, or if you’d like further information on any aspect of your ALPHERA agreement, you can contact our Customer Service team on 0370 5050 125.
We’re on hand to take your call between Monday to Friday 8.00am to 7.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm.
When you are calling, to speed things up, please have your finance agreement number or vehicle registration to hand.
You get also get in touch with us directly using the contact form.
The easiest way to manage your motor finance
With the MyALPHERA Finance portal, you’ll find all the help you need to manage your finance agreement, whenever you need it. Register today for self-service access to a wide range of functionality…
- Amend your details
- Select a different payment date
- Make partial early repayments
- Request a settlement figure
- Find out what happens at the end of your contract
Time for a new ALPHERA finance agreement?
Enjoy more car for your money with our most popular finance product. Thanks to its key feature – a Guaranteed Future Value – your monthly payments could be less than you think.
ALPHERA Hire Purchase
If you’d like to own your car at the end of your agreement, with fixed monthly payments and no mileage restrictions, ALPHERA Hire Purchase could be exactly what you need.
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