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A-Z Directory

Can’t find the information or guidance you’re looking for? Search our A-Z directory of quick links and key terms. 

A

- Accessory Loans

- Agreements over £60,260

B

- Balance to Finance Settlement Request

C

- Commission Disclosure

- Compliance

- Compliant Finance Sales Process

- Contact us

- Consumer Duty 

- Cosmetic Repair and Alloy Wheel Repair Insurance

- Contra Settlements 

D

- Dealer Guide

- Disbursements

- Distance Selling

- Departments

- Driving Licenses

E

- eLearning 

- eMaster

- End of Contract

-Early Settlements

F

- FAMOS 

- FAMOS - Password Reset 

- FAMOS - Setting up a New User

- FAMOS Guide 

- Foreign Nationals 

- Fronted Applications

- Financial Promotions Guidelines

H

- Hire Purchase

 

I

- Insurance - Cars

- Insurance - Motorcycles

L

- LMS (Learning Management System)

M

- MyALPHERA Finance 

- Marketing

O

- Open Banking

P

- Payout

- PCP - Personal Contract Purchase

- Products 

- Product Parameters 

- Password Reset - FAMOS

- Password Reset - Payout Portal

R

- Refinance

 

S

- Sales Compliance 

- Sales Support

- Select (PCP)

- Settlement Loans

- Settlement Calculation

- Settlement with Third Party Lenders

T

- Target Market and Fair Value (TMFV)

- Training

- Tyre Damage Insurance

- Third Party Dealers

U

- Underwriting

Latest News

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