Credit Search Removals

Credit search removals are only able to be removed if the following occurred:

• Proposal was submitted in error
• Multiple proposals submitted with correct information - the last search will remain here and the previous searches will be removed. (This will only be the case if all proposals are from the same retailer)

We will not look to remove credit searches if there was a genuine reason for the application in the first place - no matter what the outcome was, the search will NOT be removed.

Please email add-info@Alphera.co.uk under the following template:

Subject: CSR - 'PROPOSAL NUMBER'

Context: **Reason for credit search removal**

(Please be aware that this has a 5 working day SLA)

Any further questions please reach out to your Regional Managers for further information.